All systems are operational

Past Incidents

22nd July 2025

Search Interface Archive10 - Slow search speeds

Cloud engineers have acknowledged the slow search performance users are reporting. We are restarting the search user interface to help restore optimum search. Inbound flow is ok. We are investigating the underlying issue.

  • Cryoserver is fully online and search is back to optimal performance.

  • Search UI has been restarted and users will be able to login. We are reviewing the underlying cause, look at mitigations and will report back findings.

  • 21st July 2025

    Search Interface Archive10 - Web UI - Response times

    Users reporting slow search speeds and retrieval. We are restarting the web search interfaces - inbound flow is OK.

  • Web restart has completed and users should be able to login.

  • 20th July 2025

    No incidents reported

    19th July 2025

    No incidents reported

    18th July 2025

    No incidents reported

    17th July 2025

    No incidents reported

    16th July 2025

    No incidents reported