All systems are operational

Past Incidents

10th June 2024

No incidents reported

9th June 2024

No incidents reported

8th June 2024

No incidents reported

7th June 2024

No incidents reported

6th June 2024

No incidents reported

5th June 2024

Search Interface ReactUI Interface login intermittent issue

Please note we are currently investigating an intermittent issue where login to the React UI interface is unavailable. The technical teams are engaged and working to resolve the issues.

An update will be sent as soon as we have more information.

  • The issue is resolved. The team identified that the life cycle policy associated with some system data was excessive and caused slowness to the mongo database cluster. We are working to fix this under scheduled maintenance and at the same time improve the monitoring of this service.

  • The team have identified an issue with one the dependent services consuming a high resources, the service has been restarted and we are no longer seeing any issues. We are closely monitoring the environment.

    An update will be sent as soon as we have more information.

  • 4th June 2024

    No incidents reported