User are currently experiencing issues login to the archive. Thursday 13th June 2024 10:10:00

Monitoring has detected an issue with a core service which has impacted users login to the archive. The technical teams are currently engaged working to get the services operational as a priority.

An update will be sent in the next 30 mins or as soon as more information becomes available.

I am pleased to report that all services are up and operational. The environment is under hightened monitoring for the next 24 hours.

Posted 5 months ago by infrastructure@cryoserver.com

The technical team is engaged continuing the performing the controlled strartup of all imported services.

The next update will be shared within the next 30 minutes or as soon as information becomes available

Posted 5 months ago by infrastructure@cryoserver.com

The team have identified a number of Amazon Webservice Service (AWS) machines in an unhealthy state. The team have run a reboot of all the impacted AWS machines and currently running a controlled restart of all impacted services on uk.archive.online system.

Users should be able to login to the archive, however we have paused archiving until all services are fully operational. Journaling to the archive is unaffected.

An update will be sent in the next 30mins

Posted 5 months ago by infrastructure@cryoserver.com